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CITY OF FLAGSTAFF

Frequently Asked Questions


What is a "Required Emergency Contact"?
The emergency point of contact shall be responsible to ensure that the occupants and guests of the property do not create unlawful noise disturbances, engage in disorderly conduct, or violate provisions of the Flagstaff City Code or any state law. Upon notification from the city that any occupant or guest of the property has created unlawful noise or disturbances, engaged in disorderly conduct, or committed violations of provisions of the Flagstaff City Code or any state law, the emergency point of contact shall respond in a timely and appropriate manner to prevent such conduct. The phrase "in a timely and appropriate manner" shall mean telephonic or in-person contact with the occupants of the property and the city or the city's designee within 60 minutes of a call for each incident. The contact information for the emergency point of contact shall be posted in a prominent and visible location inside the short-term rental, vacation rental, or transient lodging establishment.
Where can I find more information about Flagstaff Short Term Rentals?
More information can be found at Flagstaff's City website: https://www.flagstaff.az.gov/4539/STR-Frequently-Asked-Questions

Can I manage multiple properties with one login?
Yes - to do so, click "Add or remove accounts from your user login" and follow the instructions. You will need your 6-digit Registration Number and GovOS Activation Code to connect to an existing property record.
Can a property have more than one user?
Yes, each property can have an unlimited number of users. Each user is required to provide the 6-digit Registration Number and GovOS Activation code to be authorized to connect to an existing property record. 
I did not receive or misplaced the letter with my activation code. What do I do?
Activation Code information should have been mailed to all property owners. Property Managers cannot register or connect to a property account on an owner's behalf. If you as the owner are unable to locate your registration letter, please reach out to the City at shorttermrental@flagstaffaz.gov to request your account information.
How do I change the User on a property?
All users need to register, just as you did, by going to the home page (i.e. https://flagstaff.munirevs.com). They will click on the "Go" button under "New Users". They will also need the 6-Digit Registration Number and GovOS Activation Code for the property.
I forgot my password. What do I do? 
From the Log In page, click the "Forgot your password" link and follow the instructions that will be e-mailed to the User's registered e-mail address.

How do I close my account? 
To close your account, please email the City of Flagstaff at shorttermrental@flagstaffaz.gov. Please include the account number, owner name, closure date (i.e. date of sale) and the reason you are closing the account (i.e. no longer short-term renting).

For Assistance, Contact 
GovOS Support
(888) 751-1911

When contacting support, be sure to include the jurisdiction (Flagstaff) and your account number in all emails or voicemails. This will help us assist you as promptly as possible. Thanks!